System Support Officer (HQ) (SPPP-5)

About This Job

The Punjab Enforcement and Regulatory Authority (PERA), set up under the Punjab Enforcement and Regulation Act, 2024, has invited applications from qualified, experienced and competent professionals for contract positions under its 2026 regulations for contractual employees. Appointments are on the Special PERA Pay Package (SPPP), which the advertisement describes as negotiable, initially for three years and extendable subject to satisfactory performance. This listing is for 1 post of System Support Officer (HQ) on SPPP-5, at the Directorate General of PERA in Lahore. The role's responsibilities include the following: manage and troubleshoot hardware components including desktops, laptops, printers, scanners, and other peripheral devices; install, configure, and maintain software applications in accordance with PERA’s requirements; monitor, manage, and resolve network connectivity issues, ensuring minimal downtime; coordinate with external IT support providers and vendors for specialized technical assistance when required; maintain records of hardware and software inventory; prepare and manage the duty roster for PERA’s personnel, ensuring appropriate coverage; draft, manage, and dispatch official correspondence to the Head Office and other external/internal departments; and maintain systematic filing of official records, memos, and correspondence.

Candidates need the following qualification: 16 years’ education in Computer Science / Information Technology / Software Engineering or any related discipline. On experience, the requirement is: 2 years of IT interventions, Implementation, Networking or Software Development experience in reputable organization(s). Experience in private entities is accepted if the entity is registered with the SECP, the Registrar of Firms or another regulatory authority. The Punjab Job Portal sets the age range for this post at 22 to 55 years, a Punjab domicile is required, and both men and women may apply. The authority is also looking for good written and verbal communication skills; understanding of financial & Admin matters; communication Skills; analytical skills; and presentation skills.

Only online applications submitted through the Punjab Job Portal at jobs.punjab.gov.pk, with all educational, experience and other relevant documents uploaded, will be entertained, and incomplete applications will not be considered. Full job descriptions and terms of service are available on the PERA website, pera.punjab.gov.pk. The last date to apply is 29 October 2026, and no application fee is mentioned. Only shortlisted candidates will be called for a test or interview, and no TA/DA will be paid. Government employees must apply through proper channel and bring a No Objection Certificate from their parent department to the interview. Selected candidates will receive provisional offer letters subject to verification of their documents and antecedents, and canvassing or false documents will lead to disqualification. The appointing authority may change the number of posts or cancel the process at any stage.

Job Information

Commission / Board

Punjab Enforcement and Regulatory Authority (PERA)

Place of posting

Directorate General of PERA, Lahore

City

Lahore

Postal Code

54000

Domicile

Punjab

Age (Male)

22–55 years

Age (Female)

22–55 years

Salary / BPS

SPPP-5 - Special PERA Pay Package (negotiable)

Contract duration

3 years (initially), extendable subject to satisfactory performance

Advt. date

14 October 2026

Last date

29 October 2026

Qualification Required

• Qualification: 16 years’ education in Computer Science / Information Technology / Software Engineering or any related discipline.
• Experience: 2 years of IT interventions, Implementation, Networking or Software Development experience in reputable organization(s).

Posts Breakdown

Test / Selection Process

Test / Interview

Important Dates

1. Advertisement Published14 October 2026
2. Last Date to Apply29 October 2026

How to Apply

1. Read the job description, minimum qualification, experience and terms and conditions of service at https://pera.punjab.gov.pk/.
2. Register or log in on the Punjab Job Portal (https://jobs.punjab.gov.pk/) and open the System Support Officer (HQ) listing.
3. Fill in the online application and upload all educational, experience and other relevant documents on the portal; incomplete online applications will not be considered.
4. Submit the application online on or before 29th October 2026. Only online applications through the Punjab Job Portal are entertained.
5. Applicants serving in Government departments/organizations must apply through proper channel and produce a No Objection Certificate (NOC) from their parent department at the time of interview.

Additional Details

Pay Scale

SPPP-5 (Special PERA Pay Package, negotiable)

Competencies

Good written and verbal communication skills; Understanding of financial & Admin matters; Communication Skills; Analytical skills; Presentation skills; Must be proficient in the use of IT and MS Office

Degree Areas

Computational Science, Computer Engineering/Sciences, Computer Networks, Information Engineering/Sciences, Information Technology, Software Engineering, Management Information System, Networks, Library and Information Sciences, Network Engineering

Contact Phone

042-99205900

Employer Note

Punjab Enforcement and Regulatory Authority (PERA), established under the Punjab Enforcement and Regulation Act, 2024.

Contact Address

Deputy Director (Admin. & HR) / Secretary CEC, PERA HQs, 1st Floor, Alfalah Building, Charing Cross, Mall Road, Lahore

Contact Website

www.pera.punjab.gov.pk

Experience Note

Experience in private entities shall be accepted if such entity is registered with SECP, Registrar of Firms or any other Public Sector Regulatory Authority.

Service Regulations

PERA (Appointment and Conditions of Service for Contractual Employees) Regulations, 2026

General Instructions

1. For details regarding job descriptions, minimum qualification, experience, and other terms and conditions of service, please visit https://pera.punjab.gov.pk/ 2. Only online applications submitted through the Punjab Job Portal (https://jobs.punjab.gov.pk/), along with all educational, experience, and other relevant documents duly uploaded on the Portal, shall be entertained. 3. Incomplete online applications shall not be considered. 4. No TA / DA shall be admissible for the test / interview. 5. Only shortlisted candidates shall be called for the test / interview. 6. The last date for submission of applications is 29th October 2026. 7. Applicants serving in Government departments / organizations who fulfil the prescribed criteria must apply through proper channel and they shall produce a No Objection Certificate (NOC) from their parent department / organization at the time of interview. 8. The Appointing Authority reserves the right to increase or decrease the number of posts, and to withhold, cancel, or annul the recruitment process against any or all posts, in whole or in part, at any stage, without assigning any reason. 9. Upon selection, candidates shall be issued provisional / conditional offer letters, subject to verification of all credentials, including academic documents, experience certificates, NOC, and antecedents. 10. Canvassing in any form, or submission of false / bogus documents or information, shall render the candidate liable to disqualification at any stage.

Job Responsibilities

Manage and troubleshoot hardware components including desktops, laptops, printers, scanners, and other peripheral devices; Install, configure, and maintain software applications in accordance with PERA’s requirements; Monitor, manage, and resolve network connectivity issues, ensuring minimal downtime; Coordinate with external IT support providers and vendors for specialized technical assistance when required; Maintain records of hardware and software inventory; Prepare and manage the duty roster for PERA’s personnel, ensuring appropriate coverage; Draft, manage, and dispatch official correspondence to the Head Office and other external/internal departments; Maintain systematic filing of official records, memos, and correspondence; Maintain financial records related to office expenses, vendor payments, and operational budgets; Process vendor bills and ensure timely payment in compliance with agency procedures; Manage office supplies inventory and coordinate procurement to maintain adequate stock levels; Coordinate with vendors for hardware, software, and network maintenance services; Liaise with internal teams and external departments to ensure seamless operations; Prepare periodic reports on IT system status, administrative activities, and financial expenditures for management review; Responsible for software and hardware configuration, update and design for increased efficiency of the systems; Maintain IT and office records (contracts, warranties, service agreements); Drafting noting & letters as per the requirements of SDEOs; Liaise with landlords, vendors, and service providers (electricity, internet, maintenance); Manage courier services, mail distribution, and petty cash reconciliations; Manage all matters related to Admin, Finance, Procurement & enforcement stations

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