Quality Assurance Analyst

About This Job

Meezan Bank Limited, the country's largest Islamic bank, has opened a vacancy for Quality Assurance Analyst in its Service Quality Department, based in Karachi. The opening was posted on the bank's Oracle-hosted careers site on 15 October 2026 as a full-time, replacement position, and the bank has not published a specific number of vacancies for it. The analyst will review customer interactions and internal processes against the bank's approved standards and regulatory requirements, spot service gaps, control weaknesses and recurring complaints, and turn those findings into QA reports, dashboards and management insights. Thematic reviews, coordination with business stakeholders to close identified gaps, and confidential support to management, audit and regulators round out the role. For professionals already working in this field, the post offers a route into a large Shariah-compliant institution with a nationwide branch network and a dedicated head-office team in Karachi.

On eligibility, the bank asks for the following education: minimum Bachelor's degree preferably a Master's, from an HEC-recognized institute/university. Qualification in Islamic Finance will be an added advantage. In terms of experience, the requirement is stated as: minimum 2 years of relevant experience in Quality Assurance, Complaint Management, Operations, Compliance or related areas. The listing also highlights the skills the bank expects the selected candidate to bring, including Quality Assurance and Control, Analytical Thinking and Problem-Solving, Complaint Management and Customer Experience, Data Analysis and Reporting (MS Excel and PowerPoint), Communication, Stakeholder Management, and Attention to Detail. No age limit, domicile restriction or gender requirement is mentioned in the advertisement, so the post is open to suitably qualified men and women from across Pakistan, and applicants with a background in Islamic finance will have an advantage during shortlisting. Candidates should read the full listing carefully and make sure their CV clearly reflects the experience and skills described.

Applications are accepted online only. Interested candidates should open the Meezan Bank careers page, follow the link to the bank's Oracle Cloud recruitment portal, search for the Quality Assurance Analyst opening, then create a candidate profile or sign in and submit their application with an updated CV. The listing does not mention any application fee or written test, and salary is not disclosed in the advertisement. The last date to apply is 15 November 2026, so eligible candidates are encouraged to complete their profile and submit the application well before the deadline rather than leaving it to the final day, when portal traffic tends to be heaviest.

Job Information

Commission / Board

Meezan Bank

Place of posting

Karachi

City

Karachi

Postal Code

74000

Domicile

All Punjab Basis

Age (Male)

18–35 years

Age (Female)

18–35 years

Age note

The advertisement does not specify an age limit.

Salary / BPS

Negotiable

Advt. date

15 October 2026

Last date

15 November 2026

Qualification Required

• Qualification: Minimum Bachelor's degree preferably a Master's, from an HEC-recognized institute/university. Qualification in Islamic Finance will be an added advantage.
• Experience: Minimum 2 years of relevant experience in Quality Assurance, Complaint Management, Operations, Compliance or related areas.

Important Dates

1. Advertisement Published15 October 2026
2. Last Date to Apply15 November 2026

How to Apply

1. Visit the Meezan Bank careers page at meezanbank.com/careers and select "Explore Current Opportunities", which opens the Bank's Oracle Cloud recruitment site.
2. Search for the "Quality Assurance Analyst" posting.
3. Create a candidate profile or sign in, then submit your application with your CV before the closing date of 15 November 2026.

Additional Details

Job Schedule

Full time

Portal Job Id

10610

Skills Required

Quality Assurance and Control; Analytical Thinking and Problem-Solving; Complaint Management and Customer Experience; Data Analysis and Reporting (MS Excel and PowerPoint); Communication, Stakeholder Management, and Attention to Detail.

Key Responsibilities

Conducting QA reviews of customer interactions and processes to ensure compliance with approved standards and regulations. Identifying service gaps, control weaknesses, and recurring customer issues to determine improvement areas. Preparing QA reports, dashboards, and management insights to highlight findings and service quality trends. Conducting thematic reviews and coordinating with stakeholders to address identified gaps. Providing QA analysis and support for management, audit, and regulatory requirements while maintaining confidentiality.

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