Deputy Manager – Analytics & Performance Management

About This Job

Sui Southern Gas Company Limited (SSGC), the gas transmission and distribution utility serving Sindh and Balochistan, has opened a vacancy for a Deputy Manager – Analytics & Performance Management at its Karachi head office. The post sits within the company's Group Communications function, where the new hire will be expected to measure and make sense of everything the department does, from media coverage and public sentiment to campaign results, digital engagement, event performance, response times and the performance of outside agencies and vendors. SSGC lists this opening under Job Code 8592-01 on its own careers portal, and it is one of five communications-related positions the company advertised together this month. For candidates with a numbers-driven background who want to work inside one of Pakistan's largest public sector energy companies, this is a rare analytics role on the corporate communications side of a utility, rather than in finance or operations, and it offers direct visibility to the head of department and senior communications leadership.

On eligibility, SSGC asks for an MBA or an MS in statistics, together with at least two years of relevant experience. The company describes the job as one that relies on automated analytical tools, business intelligence techniques and data-driven methods to turn raw departmental data into practical recommendations, so strong analytical, numerical and logical reasoning skills are treated as essential, along with the ability to communicate findings clearly. Day-to-day duties include designing data collection formats, setting benchmark KPIs for team members and external partners, tracking agency performance against contracts, building dashboards and data models, and presenting periodic operating reports to the General Manager. The listing does not state an age limit, a domicile restriction or a gender preference, and no salary figure or pay scale is given on the portal.

Applications are accepted only online through the SSGC careers website. Candidates should open the Current Openings section, find Job Code 8592-01 and press Apply Now, which leads to the portal's login page where existing users sign in and new users register first. SSGC warns that any mismatch between the details entered on the portal and the candidate's resume will result in disqualification, so applicants should make sure both say the same thing. No application fee is mentioned. The deadline is 26 October 2026, so interested candidates should prepare an updated CV and apply well before the closing date to avoid last-minute portal issues. It is also sensible to keep the contact details on the portal profile active and to check them regularly after applying.

Job Information

Commission / Board

Sui Southern Gas Company Limited (SSGC)

Place of posting

Karachi

City

Karachi

Postal Code

74000

Domicile

All Punjab Basis

Age (Male)

18–35 years

Age (Female)

18–35 years

Age note

The advertisement does not specify an age limit.

Advt. No.

8592-01

Last date

26 October 2026

Qualification Required

• Qualification: MBA or MS in statistics with at least 2 years of relevant experience.
• Experience: At least 2 years of relevant experience.

How to Apply

1. Visit the SSGC Careers page at https://www.ssgc.com.pk/careers/ and find Job Code 8592-01 under Current Openings.
2. Click "Apply Now" under the job listing.
3. If you're a registered user, log in with your email and password; if you're a new user, register/sign up first.
4. Complete and submit your application on the portal before the deadline (October 26, 2026). Any inconsistency between the information provided on the portal and your resume will result in disqualification.

Additional Details

Disclaimer

Any inconsistency between the information provided on the portal and the candidate’s resume will result in disqualification.

Job Summary

The position is responsible to support the department by measuring and analyzing things such as media coverage, sentiment, campaign effectiveness, digital engagement, stakeholder reach, event performance, response times, communication outcomes, agency/vendor performance, and departmental KPIs. The position is responsible for using automated analytical tools, business intelligence techniques, and data-driven methodologies to convert raw departmental data into meaningful insights and actionable recommendations for the Head of Department. The role supports effective performance management, operational decision-making, and continuous improvement across Group Communications. Strong analytical, numerical, logical reasoning, business intelligence, and communication skills are essential for the role.

Key Responsibilities

Data Collection: Oversee data collection, crucial for making informed decisions through development of data collection formats. The Deputy Manager/Analytics & Performance Management, makes sure the process meets quality standards and matches business needs. Developing strategies for effective data analysis and reporting systems to transform raw data into actionable business insights, extracting useful data and other valuable information, and reporting on the same. Improves processes through data analysis and reporting. Optimize processes for data intake, validation, mining and engineering as well as modeling, visualization and communication deliverables. Handle a vast quantity of raw data, and typically action and store this raw data safely to develop insight and, eventually, strategy. Establishing Performance Metrics: Develop and establish base benchmarks on all devolved KPIs for HoD-approved performance indicators on the basis of global best-practices and then track, measure and report progress by each team member in CCD on each of these KPIs benchmarks. Periodic reporting on performance progress of each CCD team member as well as all external departmental partners (agencies, vendors, etc) on approved and agreed KPI benchmarks. Recommend and track a performance management system to ensure achievement of performance and positive growth as per international norms and best practices for those KPIs. Communicate recommendations to CCD management for team to improve performance and minimize gaps from benchmarks, and meet all annual objectives through exceeding approved and agreed annual KPI performances for each CCD team member as well as partner. Track external partner performance on contractual KPIs and report any negative deviations on delivery, through measurement metrics, as an independent assessor. Data Analysis: Unlock the value of data through analyses, spotting trends, patterns, and opportunities. This can shape major communication strategies, as well as performance management goals, including PMS as well as external partner performance management and retention decisions. Apply industry knowledge to interpret data and improve departmental performance. Selecting, configuring and implementing analytics solutions. Examine, interpret and report results of analytical initiatives to stakeholders in CCD leadership. Define metrics to specific performance indicators, and relevant data sources to measure the same. Select, configure and implement analytics solutions to track the same and report to GGM/CD. Maintains an understanding of departmental business goals, operations and KPIs, as well as metrics to measure these and improve processes and methodologies to gather the relevant data and distill into actionable reports. Responsible for building the systems that allow this actionable insight development to occur. This includes developing any digital spreadsheets/logbooks/databases to quickly and easily access the data entry they require. Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities. Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics which support key departmental decisions. Use of Data Visualization Tools: Deputy Manager/Analytics & Performance Management uses data visualization tools and Dashboards to make complex data easy to understand. These tools help stakeholders make quick, informed choices. Communicates results and findings through visualization on graphs, charts, infographics to CCD senior management to improve departmental and external partner performances and reduce gaps from benchmarks. Extract reports from multiple sources (including sections within department as well as departments within SSGC, and Group Companies, as well as industry within Pakistan and international secondary research data). Prepares and presents operating reports to GGM periodically. Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics. Ensure accuracy of data and reporting deliverables and oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc. Driving Actionable Insights: Turning data into actionable insights is key. This demands both analytical and creative thinking. Propose solutions through recommendations, that boost business performance through the reports. Consolidate and communicate recommendations of CCD senior management to team to improve performance and reduce gaps from benchmarks. Develop and implement quality controls and departmental standards & benchmarks for various KPI delivery elements, devolved from MD KPIs on the basis of reported data, to ensure quality standards, organizational expectations, and regulatory requirements are met, while meeting and exceeding approved benchmarks. Organize and drive successful completion of data insight initiatives through effective management of data analysis and effective collaboration with stakeholders. Ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with their assigned role. Ensure compliance to the Business Principles and Ethics Policy / Code of Conduct. Ensure compliance with all laws of Pakistan, and adherence to Corporate Core Values, specially relating to Communication Strategy, Planning & Services and to preserve brand integrity. Perform any other task assigned by immediate supervisor and/or HoD.

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